Guitar Center

★ 1 · Julianna Smith-Daly

Not a fan of this location. I came here to pick up a pair of headphones. An employee asked if I needed help and I said “yeah, I’d like to buy these headphones” he said “okay I’ll brb let me make sure we have them” I waited 20 minutes, he didn’t return. I went out to the main desk to see him helping another customer who came in after I did. He glanced over at me and said “oh yeah we don’t have them”. Okay, that’s fine. I understand things go out of stock. However, I don’t understand not following through with communicating so I didn’t waste 20 minutes (I could’ve just driven to a different location). Especially, since I was holding my 9 month old baby the entire time. It was rude, and inconsiderate. If you’re helping a guest, you see that interaction through until the end. I likely woul

2 months ago

★ 5 · Nathanael Makool

I was ignored mostly. Then the man asked if I needed help and then proceeded to help someone else. Made me feel like spending 900 dollars on a guitar was not enough to be paid attention to. I bought the guitar but no thanks to the people at the store. They were cordial but didn't seem that interested in the customer or at least in me.

4 months ago

★ 5 · Jason Spencer

Its a franchise but guitars are guitars and they have a lot of them. Their hands on policy is a sure win. Staff is friendly and knowledgeable. May they never close their doors. ......

2 months ago