Morris Music Store & Studio

★ 1 · Patrick Wheatcroft

Absolutely the worst customer service my wife and I have experienced in over a decade. (And we have both worked customer service for years.) The lady working there started off polite then once she realized that we weren't sure what exactly we needed she became incredibly condescending and patronizing, to the point of using exaggerated hand gestures and overly enunciating words as if my wife was a 3-year-old. My wife told her she was coming off as rude and disrespectful and she attempted to offer an insincere apology. When I also stated that I didn't like her attitude either she became aggressive and and said "Fine! Go to the other store then!" and waived us out of the store. Thank you for the advice, ma'am. We will. And I would encourage everyone else to do so as well.

3 years ago

★ 5 · Rocks Red

The lady who runs the store is super nice and helpful. Thank you for my strings.

9 months ago

★ 2 · Matthew “TheOne2punch” Moseman

She absolutely ripped into me because she mistook me for a different customer. I've spent a lot of money here because I try to support local businesses. With that said, no one should be treating their customers the way she treated me, even if it was because of mistaken identity. I will be taking my business elsewhere. It's a shame because I liked the quaint store, even with the old gear and limited variety.

5 years ago