Social proof
★ 4.2 · 12 reviewsReviews
★ 2 · benjamin ruizIt hurts me to give this a 2 star rating because the instructors are truly amazing at what they do and how they interact with the kids. My issues stem from ownership. My kids got attached to instructors, and suddenly, they were gone. When kids are learning I finding it important they get stability and the high turnover rate makes that impossible. My kids are even able to say goodbye and communication from the owner was non existent. Anytime you have an issue with her she will blame you or other never taking any accountability for her actions.
12 months ago
★ 2 · Adriana PerezI had my son here for a few months for piano and recently decided to not continue his lessons. As someone stated here in one of the reviews there is a huge lack of consistency. My son was on his third instructor and each one had very different styles of teaching which is not ideal for a 9 year old first starting. After all the months he could not play one single song on his own. However my biggest issue was with the owner. She will not take any accountability and will make it very difficult when there are schedule changes or any need for a refund. She will expect you to accommodate her schedule changes but if you have any they will not work with you. Be cautious if you plan on putting your children here.
a year ago
★ 2 · Jessica GreeneMy 3 children have attended Brio Music Studio for a year (drums & Piano) and in that duration we have dealt with some issues. During our time there we experienced an abundance of different teachers and office managers as the business has an extremely high turnover rate for employees. This makes it difficult to build a rapport with staff. My kids would have thrived significantly better had there been more consistency with instructors. In addition, we have been flexible with many schedule changes. There have been communication issues as well. All of these issues stem from upper management/ownership. Though we have been patient and understanding through all of this, we had enough when the owner completely miscommunicated multiple very important details in our scheduling and failed to inform u
a year ago